FAQs

Registration

You do not need to register before placing an order. You may register as soon as you have finished shopping, or check out as a Guest. Our registration process is fast, free, and will save you time for future purchases. Follow the steps here to register your account.

    1. You will not be required to re-enter your shipping or billing addresses every time you order online. Whenever you place an order, it will be delivered to the registered address on file, unless you direct us otherwise.
    2. You can browse, shop and, if necessary, complete your order at a later time. We’ll keep track of the items you’ve already put in your shopping cart so that when you come back later, you will not have to re-select the items again. Note that placing items to your shopping cart for purchase at a later time does not guarantee item availability.

Orders

We accept the following forms of payment:

  • Visa
  • Master
  • Discover
  • American Express
  • Paypal

We do restock our inventory of the current collection we are featuring until the new season kicks in. If we have a popular style in high demand we will continue manufacturing it in different colors!

In order to ensure that you receive your orders as accurately and efficiently as possible, we are unable to cancel or make changes to your order once you have purchased it.

Here at GD Swimwear, making our customer happy is our ultimate goal. We would be glad to arrange a meeting to speak about making a private label for you or simply a customized piece. Please contact info@gdswimwear.com with the subject line PRIVATE LABEL for more information.

Order Status

  • You may view the status of your order by logging into your GD Swimwear account and clicking on Past Orders. Check your order status with your order number and email address.
  • Click on Track Order at the footer of the page. Make sure to have order # and email address available.
  • Confirmations are sent via email within 45 minutes when your order has been received or Your shipment has been processed, based on the valid email address provided to us.

 

    1. GD Swimwea was unable to verify the billing information that was entered on the order. If the billing address does not match with what the credit card issuer or bank has on file, the order will be automatically canceled.
    2. If your order has been canceled, please contact your credit card issuer or bank to verify that the billing information is correct. Afterwards, create a new order using the correct billing address.

If you still need assistance, please contact us.

SHIPPING INFORMATION

Orders are packed and shipped Monday-Friday only. Most orders are shipped within 24 hours from the order date. Orders placed on the weekend and select holidays are processed on the next business day.

If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 business days. Orders with out of stock item(s) may take an additional 5 business days to process and ship.

Free shipping over $50 or more

Why stop shopping when you can receive free shipping? With a minimum purchase of $50 or more at GD Swimwear, shipping is no cost to you. This limited time offer applies only to standard ground shipping.

* You must purchase a total of $50.00 worth of merchandise before taxes, shipping and handling. Does not include GD Swimwear gift cards unless purchased with merchandise totaling $50.00 or more before taxes, shipping and handling. No price adjustments on previous purchases. Offer is non-transferable without consent by GD Swimwear. Not Valid at GD Swimwear or XXI stores. Cannot be combined with any other offers. Valid on standard U.S. ground shipping to U.S. delivery addresses in the 48 continental states only. Not valid for international delivery addresses or Alaska, Hawaii, U.S. territories, P.O. Boxes, and APO/FPO addresses. Additional charges apply for express shipping. Limited time offer. Only available on GD Swimwear. Terms subject to change without notice. Effective November 10th, 2011, 12 am PST.

U.S. Shipping destinations and rates

GD Swimwear ships to all 50 United States, the U.S. territories, P.O. Boxes and APO/FPO addresses. U.S. territories include: American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands.

Shipping options and rates

U.S. delivery addresses in the 48 continental states. Please allow 1-2 BUSINESS DAYS handling time.

Order Amount Standard ground shipping
(3-6 business days)
$0 ~ $49.99 $4.95
$50.00 ~ *Free

*FREE SHIPPING ON PURCHASES OF $50 OR MORE

Order Amount Express shipping
(2-3 business days)
$0 ~ $99.99 $9.95
$100.00 ~ $3.99

 

Order Amount Next Day Saver shipping – 1~2 days
(next business day on orders placed before 11am PST)
$0 ~ $74.99 $24.95
$75.00 ~ $18.95

 

Alaska, Hawaii, P.O. Box, APO/FPO

  • Only standard delivery is available.
  • Standard delivery usually arrives within 5-13 business days from the shipped date, excluding holidays.
  • All packages are sent via United States Postal Services.
Order Amount Standard shipping & handling (5-13 business days, up to 18 business days for APO/FPO addresses)
$0 ~ $25 $10.90
$25.01 ~ $49.99 $11.90
$50.00 ~ $100 $13.90
$100.01 ~ $150 $15.90
$150.01 ~ $200 $17.90
$200.01+ $20.90

 

Standard delivery

  • Standard delivery usually arrives within 3 – 6 business days from the shipped date, excluding holidays. Please allow 1-2 BUSINESS DAYS handling time.
  • Standard delivery to Alaska, Hawaii, and P.O. Boxes addresses usually arrives within 5 – 13 business day from the shipped date, excluding holidays.
  • Standard delivery to APO/FPO addresses usually arrives within 18 business days from the shipped date, excluding holidays.

Express delivery

  • Express shipping orders placed Monday through Friday, excluding holidays, before 11:00 AM PST will usually arrive within 2-3 business days from the shipped date. Please allow 1-2 days handling time.
  • Holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Day, New Year’s Eve, New Year’s Day.
  • Express shipping is not available for Alaska, Hawaii, P.O Boxes, and APO/FPO addresses.

Next day delivery

Next Day Shipping is available on orders placed before 11:00am PST. Orders placed before 11am PST will arrive the following business day, by end of day. Next Day Shipping is only available to delivery addresses in the 48 contiguous states. Not valid for international delivery addresses or Alaska, Hawaii, U.S. territories, P.O. Boxes, or APO/FPO addresses. Orders placed on the following holidays are not eligible for Next Day Shipping: Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Day, New Year’s Eve, New Year’s Day.

US TERRITORIES

  • Only standard delivery is available.
  • Standard delivery usually arrives within 5-13 business days from the shipped date, excluding holidays.
  • U.S. territories include: American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands.
Order Amount Standard shipping & handling (5-13 business days, up to 18 business days for APO/FPO addresses)
$0 ~ $25 $10.90
$25.01 ~ $49.99 $10.90
$50.00 ~ $100 $13.90
$100.01 ~ $150 $15.90
$150.01 ~ $200 $17.90
$200.01+ $20.90

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